Elements and Performance Criteria
- Prepare for massage.
- Question client about any pre-existing conditions or injuries and seek, from supervisor, advice to proceed as required.
- Examine client head, neck and shoulder areas and record any notable skin, scalp or scarring issues on client history.
- Prepare service area, self and client for massage, according to organisational hygiene procedures and health regulations.
- Select massage medium from salon range and measure to ensure minimal wastage.
- Massage client head, neck and shoulders.
- Apply massage medium to head, neck and shoulder areas and use appropriate massage techniques to relax client.
- Vary length of massage to suit client requirements and designated time lines.
- Monitor client response throughout service and adjust massage techniques as required.
- Remove massage medium according to product instructions.
- Allocate client post-massage relaxation time according to timeframes for next service.